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Terms and Conditions of Service

Effective Date: April 24, 2026 | Last Updated: April 24, 2026

1. Introduction and Acceptance of Terms

Welcome to revmerito, a hotel revenue management platform operated by Transinterface Digiserv Pvt. Ltd ("revmerito," "Company," "we," "our," or "us"). These Terms and Conditions ("Terms," "Agreement") govern your access to and use of the revmerito website located at www.revmerito.com, our software-as-a-service (SaaS) platform, application programming interfaces (APIs), mobile applications, and all related products, services, tools, features, and content (collectively, the "Services").

By accessing the revmerito website, registering for an account, subscribing to any plan, or otherwise using the Services, you ("Client," "User," or "you") acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Services on behalf of an organization (such as a hotel property, hotel group, or hospitality management company), you represent and warrant that you have full authority to bind that organization to these Terms.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES. We reserve the right to modify these Terms at any time. We will notify you of material changes through the platform or via email. Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

  • "Account" means the unique registered account you create to access and use the Services.
  • "Client Data" means all data, information, content, and materials submitted, uploaded, or transmitted by you or on your behalf through the Services, including hotel property data, booking data, rate information, historical performance data, and guest data.
  • "Documentation" means all user guides, technical manuals, API documentation, and other support materials made available by revmerito.
  • "Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, trade names, service marks, moral rights, and all other proprietary rights, whether registered or unregistered.
  • "Platform" means the revmerito cloud-based software application, including all dashboards, analytics modules, pricing engines, forecasting tools, reporting interfaces, and related features.
  • "Property Management System" or "PMS" means a third-party hotel property management system that may be integrated with the revmerito Platform.
  • "Revenue Management System" or "RMS" refers to the revmerito software and related algorithmic tools designed to optimize hotel pricing, demand forecasting, and revenue performance.
  • "Subscription" means your paid or trial access to the Services under a selected plan.
  • "Third-Party Services" means any external software, platforms, data feeds, or services that integrate or interact with the revmerito Platform, including but not limited to PMS providers, channel managers, OTAs, and rate shopping tools.

3. Account Registration and Eligibility

3.1 Eligibility

The Services are intended for use by hospitality businesses, revenue management professionals, hotel owners, operators, and related hospitality service providers. By registering, you represent that: (a) you are at least 18 years of age; (b) you have the legal authority to enter into this Agreement on behalf of yourself or your organization; and (c) all registration information you submit is accurate, complete, and current.

3.2 Account Credentials

You are responsible for maintaining the confidentiality and security of your account login credentials, including your username and password. You agree to notify revmerito immediately at vishal@transinterface.com if you suspect any unauthorized use of your account. revmerito shall not be liable for any losses arising from your failure to safeguard your credentials. You are fully responsible for all activities conducted under your account.

3.3 Account Accuracy

You agree to keep your account information current and accurate at all times. revmerito reserves the right to suspend or terminate accounts where information is found to be false, misleading, or incomplete.

4. Description of Services

4.1 Platform Features

revmerito provides a cloud-based hotel revenue management platform that may include the following features, subject to your selected subscription plan:

  • Dynamic room rate recommendations based on real-time market data
  • Competitor rate monitoring and rate shopping intelligence
  • Occupancy and RevPAR (Revenue Per Available Room) analytics
  • Revenue reporting, dashboards, and performance analytics
  • Integration with Property Management Systems (PMS) and channel managers
  • Group business evaluation and displacement analysis tools
  • Market segmentation and inventory management tools
  • Budget planning and forecasting tools
  • API access for enterprise-level integrations

4.2 Service Availability

revmerito targets a platform uptime of 99.5% per calendar month, excluding scheduled maintenance windows, force majeure events, and outages attributable to Third-Party Services or internet infrastructure outside revmerito's control. revmerito will make reasonable efforts to provide advance notice of scheduled maintenance. We do not guarantee uninterrupted, error-free access to the Services.

4.3 Service Modifications

revmerito reserves the right to modify, enhance, or discontinue any feature or component of the Services at any time, with or without notice, provided that we will make reasonable efforts to inform subscribers of material changes that may impact core functionality. We shall not be liable to you or any third party for any such modification or discontinuation.

5. Subscription Plans and Payment Terms

5.1 Subscription Plans

revmerito offers various subscription plans based on property size, features required, and usage levels. Details of available plans, including features and pricing, are published on the revmerito website and may be updated from time to time. Your access to specific features is governed by the plan you have subscribed to.

5.2 Fees and Billing

Subscription fees are charged in advance on a monthly or annual basis, as selected at the time of subscription. All fees are stated in the applicable currency at checkout and are exclusive of applicable taxes unless otherwise noted. You authorize revmerito (or its designated payment processor) to charge your designated payment method for all fees due under your subscription. All payments are non-refundable except as expressly set out in Section 5.5 or as required by applicable law.

5.3 Taxes

You are responsible for all applicable taxes, levies, duties, and charges (including GST, VAT, or any similar taxes) imposed by governmental authorities in connection with your use of the Services. revmerito may add applicable taxes to your invoice where required by law.

5.4 Price Changes

revmerito reserves the right to revise subscription pricing. We will provide a minimum of 30 days' prior written notice of any price increase. Your continued use of the Services following the effective date of a price change constitutes your acceptance of the new pricing.

5.5 Late Payments and Suspension

If payment is not received by the due date, revmerito may: (a) suspend access to the Services until outstanding amounts are paid in full; or (b) terminate the account after 30 days of non-payment, in accordance with Section 13.

6. License Grant and Permitted Use

6.1 License Grant

Subject to your compliance with these Terms and payment of applicable fees, revmerito grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform and Services solely for your internal business purposes in connection with your hospitality property or properties, during the term of your subscription.

6.2 Restrictions

You agree not to, and shall not permit any third party to:

  • Copy, modify, adapt, translate, decompile, disassemble, reverse engineer, or attempt to derive the source code of the Platform or any part thereof;
  • Sell, resell, sublicense, rent, lease, or otherwise transfer rights to the Services to any third party without prior written consent from revmerito;
  • Remove, alter, or obscure any proprietary notices, labels, or marks on the Platform;
  • Use the Services to develop a competing product or service or to benchmark the Services for the purpose of publishing the results without revmerito's prior written approval;
  • Access the Services using automated scripts, bots, or scraping tools except through authorized API channels;
  • Use the Services in any manner that violates applicable laws, regulations, or third-party rights;
  • Attempt to gain unauthorized access to any part of the Services, other user accounts, or connected systems;
  • Use the Services to transmit malware, viruses, or any harmful or disruptive code.

7. Client Data and Data Privacy

7.1 Ownership of Client Data

You retain full ownership of all Client Data you submit through the Services. revmerito does not claim any ownership rights over your Client Data. You grant revmerito a limited, non-exclusive, worldwide license to access, process, store, and use your Client Data solely for the purpose of providing and improving the Services.

7.2 Data Processing

revmerito processes Client Data in accordance with our Privacy Policy, available at www.revmerito.com/privacy-policy. To the extent that Client Data includes personal data as defined under applicable data protection laws (including but not limited to the Digital Personal Data Protection (DPDP) Act, 2023, GDPR, or CCPA), you are responsible for ensuring that you have a lawful basis for sharing such data with revmerito, and both parties agree to comply with applicable data protection obligations.

7.3 Aggregated and Anonymized Data

revmerito may use anonymized, aggregated, and de-identified data derived from Client Data and platform usage to improve the Services, develop algorithms, generate industry benchmarks, and produce statistical reports. Such aggregated data will not identify or be traceable to you or any individual guest.

7.4 Data Security

revmerito implements industry-standard technical and organizational security measures designed to protect Client Data from unauthorized access, disclosure, or loss. However, no internet-based system is completely secure. You acknowledge that you use the Services at your own risk and that revmerito cannot guarantee absolute security of Client Data transmitted to or stored on the Platform.

7.5 Data Backup and Retention

revmerito performs regular backups of Client Data stored on the Platform. Upon termination or expiration of your subscription, revmerito will retain your Client Data for a period of 90 days, during which you may request export of your data. After this period, revmerito may permanently delete your Client Data, subject to applicable legal obligations.

8. Third-Party Integrations and Services

8.1 Third-Party Systems

The revmerito Platform is designed to integrate with various Third-Party Services, including Property Management Systems (PMS), channel managers, Online Travel Agencies (OTAs), rate shopping tools, and other hospitality software. revmerito makes no representations or warranties regarding the reliability, accuracy, availability, or performance of any Third-Party Services.

8.2 Third-Party Terms

Your use of Third-Party Services integrated with the Platform is governed by the respective terms and conditions of those third parties. You are responsible for ensuring compliance with all applicable third-party terms. revmerito accepts no responsibility for any interruption, data loss, or damage arising from Third-Party Services.

8.3 Integration Accuracy

While revmerito makes commercially reasonable efforts to maintain accurate and real-time data exchange with integrated Third-Party Services, we do not guarantee the accuracy, timeliness, or completeness of data received from or transmitted to such systems. Revenue decisions made based on Platform recommendations remain solely your responsibility.

9. Intellectual Property Rights

9.1 revmerito IP

The Platform, all underlying software, source code, algorithms, models, databases, interfaces, designs, content, trademarks, logos, and all other materials related to the Services (excluding Client Data) are the exclusive intellectual property of revmerito or its licensors. These Terms do not grant you any right, title, or interest in or to revmerito's Intellectual Property except for the limited license expressly granted in Section 6.

9.2 Feedback

If you submit suggestions, feedback, ideas, or recommendations regarding the Services ("Feedback"), you hereby grant revmerito a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and incorporate such Feedback into the Services without restriction or compensation to you.

9.3 Brand and Trademarks

"revmerito" and associated logos and product names are trademarks or registered trademarks of Transinterface Digiserv Pvt. Ltd. Nothing in these Terms grants you the right to use any of revmerito's trademarks, trade names, service marks, or logos without prior written consent.

10. Confidentiality

10.1 Mutual Confidentiality

Each party ("Disclosing Party") may disclose to the other party ("Receiving Party") confidential or proprietary information ("Confidential Information") in connection with the Services. Confidential Information includes, but is not limited to: pricing, technical specifications, business strategies, customer lists, financial data, proprietary algorithms, and any information marked as confidential or which a reasonable party would understand to be confidential in nature.

10.2 Obligations

Each Receiving Party agrees to: (a) hold all Confidential Information in strict confidence; (b) not disclose Confidential Information to any third party without prior written consent from the Disclosing Party, except to employees or contractors who need to know such information to perform services under this Agreement and who are bound by confidentiality obligations no less restrictive than those herein; and (c) use Confidential Information solely for the purposes contemplated by this Agreement.

10.3 Exclusions

Confidentiality obligations shall not apply to information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was already known to the Receiving Party prior to disclosure; (c) is independently developed by the Receiving Party without use of Confidential Information; or (d) is required to be disclosed by applicable law, court order, or regulatory authority, provided the Receiving Party gives prompt prior written notice to the Disclosing Party.

11. Representations and Warranties

11.1 Your Warranties

You represent and warrant that: (a) you have full authority to enter into this Agreement; (b) your use of the Services will comply with all applicable laws, rules, and regulations; (c) you own or have all necessary rights to submit Client Data to the Platform; (d) Client Data does not infringe any third-party Intellectual Property Rights or violate any applicable laws; and (e) you are responsible for the accuracy and legality of all data entered into the Platform.

11.2 revmerito Warranties

revmerito warrants that: (a) it has the full right and authority to enter into this Agreement and provide the Services; (b) it will provide the Services with reasonable skill and care consistent with industry standards; and (c) it will implement appropriate security measures to protect Client Data as described in these Terms.

11.3 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN SECTION 11.2, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, revmerito EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA. revmerito DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS, THAT RESULTS OBTAINED WILL BE ACCURATE OR RELIABLE, OR THAT ALL ERRORS WILL BE CORRECTED. ANY REVENUE MANAGEMENT RECOMMENDATIONS OR FORECASTS PROVIDED BY THE PLATFORM ARE FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE FINANCIAL, BUSINESS, OR PROFESSIONAL ADVICE.

12. Limitation of Liability and Indemnification

12.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL revmerito, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, WHETHER ARISING FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE, EVEN IF revmerito HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 Cap on Liability

revmerito'S TOTAL CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO revmerito IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12.3 Essential Basis

The limitations of liability in this Section reflect a reasonable allocation of risk between the parties and are an essential basis of the bargain between you and revmerito. revmerito would not have entered into this Agreement without these limitations.

12.4 Indemnification by Client

You agree to indemnify, defend, and hold harmless revmerito and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use or misuse of the Services; (b) your breach of any provision of these Terms; (c) your violation of any applicable laws or third-party rights; (d) the content, accuracy, or legality of Client Data; or (e) any dispute between you and a Third-Party Service provider.

13. Term and Termination

13.1 Term

This Agreement commences on the date you first access the Services or register for an account and continues for the duration of your active subscription, unless terminated earlier in accordance with these Terms.

13.2 Termination by Client

You may terminate your subscription at any time by providing written notice via your account settings or by emailing vishal@transinterface.com. Termination will take effect at the end of the then-current billing period. No refunds shall be issued for unused subscription periods except as set forth in Section 5.5 or as required by law.

13.3 Termination by revmerito

revmerito may suspend or terminate your access to the Services immediately upon written notice (or without notice in cases of urgent security concerns) if: (a) you materially breach any provision of these Terms and fail to remedy such breach within 14 days of written notice; (b) you fail to pay any fees when due and the outstanding balance remains unpaid for 30 days; (c) you engage in fraudulent, unlawful, or abusive conduct; or (d) revmerito is required to do so by applicable law or regulatory authority.

13.4 Effect of Termination

Upon termination or expiration of this Agreement: (a) your license to access the Services shall immediately cease; (b) all outstanding fees become immediately due and payable; (c) revmerito will retain Client Data for 90 days as described in Section 7.5; and (d) all provisions of these Terms that by their nature should survive termination (including Sections 7, 9, 10, 12, and 15) shall continue in full force and effect.

14. Acceptable Use Policy

You agree to use the Services only for lawful purposes and in accordance with these Terms. Prohibited activities include but are not limited to:

  • Using the Platform to engage in deceptive, fraudulent, or anti-competitive pricing practices in violation of applicable competition or consumer protection laws;
  • Uploading or transmitting any data that is unlawful, infringing, defamatory, or that violates any third-party rights;
  • Interfering with the security or proper functioning of the Platform;
  • Using the Services in any way that could overburden, damage, disable, or impair the Platform's infrastructure;
  • Misrepresenting your identity or affiliation when using the Services;
  • Collecting or harvesting any personally identifiable information from the Platform without authorization.

revmerito reserves the right to investigate any reported violations of this Acceptable Use Policy and, where appropriate, to cooperate with law enforcement authorities or other competent authorities.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.

15.2 Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Services, the parties agree to first attempt to resolve the matter through good-faith negotiations. If the dispute cannot be resolved through negotiation within 30 days of written notice, either party may pursue resolution through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The seat of arbitration shall be Mumbai, Maharashtra, India. The arbitration shall be conducted in the English language before a sole arbitrator mutually agreed upon by the parties.

15.3 Injunctive Relief

Notwithstanding Section 15.2, either party may seek interim injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm, particularly in connection with breaches of confidentiality or Intellectual Property Rights.

15.4 Class Action Waiver

To the maximum extent permitted by law, you agree to resolve any disputes with revmerito on an individual basis and waive any right to participate in or bring a class action, collective action, or representative proceeding.

16. General Provisions

16.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable Order Forms or Service Agreements, constitute the entire agreement between you and revmerito with respect to the Services and supersede all prior and contemporaneous agreements, understandings, and representations.

16.2 Amendments

revmerito may update these Terms at any time. We will notify you of material changes by posting a notice on the Platform or sending an email to your registered address. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

16.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable, while preserving the original intent of the parties.

16.4 Waiver

revmerito's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of revmerito.

16.5 Assignment

You may not assign or transfer your rights or obligations under these Terms without the prior written consent of revmerito. revmerito may freely assign these Terms or any rights hereunder in connection with a merger, acquisition, corporate restructuring, or sale of all or substantially all of its assets, provided it gives you reasonable notice of such assignment.

16.6 Force Majeure

Neither party shall be liable for any delay or failure in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, pandemics, cyberattacks by third parties, power outages, internet disruptions, war, civil unrest, government actions, or failures of Third-Party Services. The affected party shall provide prompt written notice and use reasonable efforts to resume performance as soon as practicable.

16.7 Notices

All legal notices to revmerito must be sent in writing to vishal@transinterface.com or by post to our registered office. Notices to you will be sent to the email address on file with your account.

16.8 Language

These Terms are drafted in English, which shall be the controlling language. Any translation of these Terms is provided for convenience only and shall not be legally binding.

17. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the Services, please contact us:

Transinterface Digiserv Pvt. Ltd

Website: www.revmerito.com

Email: vishal@transinterface.com

Legal Inquiries: vishal@transinterface.com

By using revmerito's Services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

© 2026 Transinterface Digiserv Pvt. Ltd. All Rights Reserved.

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